Gateways
  • 21 Jul 2024
  • 1 Minute to read
  • PDF

Gateways

  • PDF

Article summary

Gateway configuration allows users to set up and manage SMTP servers efficiently. Users can add new gateways, and define server details including Server Name / IP Address, Port, From Name, From Address, Username, and Password. An Active toggle ensures seamless routing of email notifications through designated servers.

Configure Gateways

To configure new gateways, perform the following steps:

  1. On the Gateways List page, click New Gateway + icon to configure a new group.

    Figure: Gateways List page - New Gateway icon

  2. On the New Gateway configuration page, enter the required details as shown below and click Save.

    Figure: New Gateway configuration

    Figure: Success message

Let’s understand the fields and their significance.

Field

Description

Gateway Type *

The gateway type determines the protocol and method used for routing notifications. Currently, SMTP (Simple Mail Transfer Protocol) is the available option, which is used for sending email notifications.

Gateway Name *

Enter a unique and descriptive name for the gateway configuration. Example: Primary SMTP Server, Backup Email Gateway, Marketing Notifications.

Active

Use this toggle switch to enable or disable the gateway configuration.

SMTP Server Details

Server Name/IP Address *

Enter the server name or IP address of the SMTP server that will handle the email notifications. This should be the address where the SMTP service is hosted.

Example: smtp.example.com, 192.168.1.10

Port *

Enter the port number used to connect to the SMTP server. This port must be open and correctly configured on the server to handle SMTP traffic.

From Name*

Enter the display name that will appear in the "From" field of the email notifications. This name helps recipients identify the sender of the email.

Example: Company Support, Marketing Team, Notification System

From Address *

Enter the email address that will appear in the "From" field of the email notifications.

Example: support@company.com, marketing@company.com, no-reply@company.com

Username

Enter the username required to authenticate with the SMTP server.

Example: user@company.com, smtp_user, notifications_user

Password

Enter the password associated with the username for authenticating with the SMTP server.

  1. The saved gateway will be displayed on the Gateways List page.

    Figure: Gateways List page - New gateway configuration

    Note

    To modify gateway details, click the Gateway Name hyperlink. This will open the Edit Gateway page, where you can make the necessary changes.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.