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    Installation, Configuration, and Upgrade
    • 02 Aug 2024
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    Installation, Configuration, and Upgrade

    • Updated on 02 Aug 2024
    • 1 Minute to read
    • Print
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    Article summary

    Installation, Configuration, and Upgrade

    The following sections provide information related to installation, configuration, and upgrade of the Service Automation application:

    For more information on installation, please refer to the following documents:

    Patch Update for .NET Framework 

    For .NET Framework 3.5 software, Microsoft has released a patch. It is recommended to apply the .NET Framework 3.5 Service Pack 1 (MS KB 958481, 958483, 958484 patches) after the successful installation of v4.1.4 Summit IT Management Suite setup on the Summit Server. This helps to avoid occurring of unforeseen errors in the application. You can download the patch from the http://support.microsoft.com/kb/959209 link.

    Note
    After the successful deployment of the patches mentioned above, please restart the IIS on Summit Server.

    Support

    If you need any technical assistance from the Summit Support Team, contact at:

    https://support.symphonysummit.com/ or e-mail to summitsupport@symphonysummit.com. 

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