Business Rule History
- 22 Oct 2024
- 1 Minute to read
- Print
- PDF
Business Rule History
- Updated on 22 Oct 2024
- 1 Minute to read
- Print
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Business Rule History
View the list of Business rules triggered and satisfied for the Incident. It also provides a log of the business rules triggered with details.
.png?sv=2022-11-02&spr=https&st=2024-12-22T04%3A02%3A07Z&se=2024-12-22T04%3A12%3A07Z&sr=c&sp=r&sig=iqb7a95zL8b6%2FF%2F5f4AwhT1h08XGUDioMwM7EGsBB%2F4%3D)
Click on the highlighted part to reveal the business rules that were satisfied and triggered and vice versa.
- Business Rules satisfied - This provides the details of the business rules that were triggered and satisfied.
Figure: BR satisfied - Business Rules Not satisfied - This provides details of the business rules that were triggered and not satisfied.
Figure: BR not satisfied
Search Function is available for BR history logs using Keywords as shown below.
Figure: BR History search
Figure: BR satisfied
Figure: BR not satisfied
Figure: BR History searchNote
Whenever an action fails during the processing of a business rule, resulting in a 'Failed' status, the Business Rule History will display the status as 'Failed' along with reason for the failure, accompanied by the error. This is crucial for facilitating the investigation of the issue.
Was this article helpful?