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Updated on 04 Mar 2024
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Harness the Power of Change Types!

Change Type classifies change request based on the requirement. It assists in organizing and managing changes effectively by providing a standardized way to identify different types of changes within an organization. You can configure or modify the Change Types for Change Records (CRs) within a Tenant. You can add a new Change Type and map it to a configured Source Change Type.

User Persona: Administrator

Figure: Change Type

Let's explore the following use case.

User Persona: Administrator	Solution
ACME has decided to implement a new software system to streamline its business operations. The implementation involves significant changes to the organization's IT infrastructure.	The change process ensure transparency and manage expectations and provides a structured approach to manage the infrastructure change effectively, minimizing disruptions and maximizing the benefits of the new software system.

Manage Change Type

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Manage Change Type