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Crescendo 6.3.1.2 Patch 31

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Fixed Issues

The following are the issues fixed in Crescendo 6.3.1.2 Patch 31.

Issue ID

Issue Description

Resolution

187313

The Workgroup Names and Status values were not populating and showing blank in the Workgroup Manager Approval dialog box for Manage Service Request and Manage Change Record Sub Forms.

Scenario: The Workflow configured for the Sub Form was Role-based approval with Primary Owner and Secondary Owner in this scenario, the values were showing blank for Workgroup Names and Status.  

The Workgroup Names and Status values are correctly displayed for the Manage Service Request and Manage Change Record Sub Forms when Role based approval workflow when Primary and Secondary owners are selected.