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Updated on 09 Jul 2024
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Effortlessly configure AI-powered Digital Agent!

AI-powered Digital Agent is a sophisticated virtual assistant designed to streamline and enhance the IT support experience. You can now configure Digital Agent into Apex. Leverage the advanced machine learning algorithms and natural language processing capabilities of Digital Agent to automate routine tasks like creation of Service Requests and Incidents, provide instant responses to user inquiries, and intelligently route and prioritize Service Requests and Incidents.

User Persona: Super Admin

Below infographic depicts the benefits and capabilities that follow after the integration of Digital Agent into Apex:

Let's explore further how to configure and manage Digital Agents in Apex:


Configure Digital Agent	Manage Digital Agent

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Configure Digital Agent