Add Languages

Notification Designer provides the functionality to reuse or create the template in various language(s).

To incorporate other languages in your notification, refer to the following:

1. Click Add to include other language(s) to create localized notification template(s).
    Figure: Add Language
   

2. Click on dropdown icon to view the language(s) available for configuring other languages.
   A list of language(s) is displayed.
   Figure: Select Language(s)

   Note

   The list displayed are selected and configured in the Global Settings on the Platform Studio.
   Figure: Languages in Global Settings

3. The selected languages are displayed in the field. Click Add to insert the respective language template in the Notification Designer or Cancel to exit from the language selection screen.
   Figure: Add selected Languages
   

4. Added languages are displayed on the template, click on the required language tab and configure the template.
   

5. Select the Language (Example: French) and click Reuse icon.
   Figure: Other language template
   

6. A pop-up window is displayed with options to reuse the content from English to other language.
   Figure: Copy content options
   
   For more information about the reuse options, refer to the following:

   Append

   Select French Language and then, Append and click Continue.
   
   Edits will be appended to the end of the template. If the template is blank the content will be copied as displayed in the English template.

   

   Figure: Append
   

   Note

   Table Selection elements, Grids, Action, Approval Grid, Hyperlink that are used in English template will not be copied to the other language template.

   Overwrite

   Let’s add more information to the English Template and overwrite the same. Consider that you have added new   information such as Location details in the English notification template.
   Figure: Overwrite

   Go to French language, select Reuse English Template, then Overwrite and click Continue.
   Figure: Overwrite Selection

   
   All the new details along with old information is displayed in the notification template.

   

   Figure: Overwritten notification template

Default Language Notification Design

If the system is configured with different default language, then as a user you can design the notification according to the default language.

Consider that the system is configured with French as Default Language. You can enter the French text in the Subject and Body of the Email.

Note

The First Language displayed on the Notification represents Default. In the following example French is Default language. English and Arabic are additional languages.

Figure: French Notification Template

Select English and change the language of the notification by selecting Reuse French Template.

Note

In the following example, as French is the Default language, you will be displayed with Reuse French Template on the additional languages configuration screen.

Figure: Reuse French Template

Upon translating the template, you will be able to see the additional language take its effect in the SMS Template.

Note

For already existing templates where English was earlier set as default but later on changed to another language, other than English. In such scenarios, the default language will be first prioritized in the language tab of the notification template and you will not be able to see the data. Which enables you to enter the template details in the default language and Save the template, post which you can see the data in default language.