WO Status by Analyst
- 08 Jan 2025
- 2 Minutes to read
- Print
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WO Status by Analyst
- Updated on 08 Jan 2025
- 2 Minutes to read
- Print
- PDF
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The Status by Analyst report for work orders provides a detailed view of each analyst's performance and workload through the status of the work orders they oversee. It assists in tracking productivity, pinpointing areas for improvement, and acknowledging top-performing analysts. By emphasizing imbalances in work allocation, the report aids in managing resources effectively. Ultimately, it helps enhance team performance and boost operational efficiency.
The Work Order Status Report by Analyst is displayed below.
Figure: Work order status report by analyst
The following table explains the options available on the toolbar at the report’s top.
Toolbar components | Description |
Pagination | Displays the number of pages available on the report page. Click on the dropdown to view the number of pages. To access a certain page, click on its corresponding number. |
First page | Click the first page icon to navigate to the report's first page. |
Last page | Click the last page icon to navigate to the report's last page. |
Previous page | Click the previous page icon to navigate to the previous page of the report. |
Next page | Click the next page icon to navigate to the next page of the report. |
Toggle Multipage mode | Select the toggle multipage mode to navigate between multiple pages of the report. |
Zoom | Allows you to magnify the content on the report page.
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Highlight Editing Fields | This option highlights any editable fields available in the report. It is enabled only if there are any editable fields. |
Print | Click the print icon to print the report. You can print the current page of the report. |
Print Page | Click the print page icon to print multiple pages of the report. |
Export to | You can export the report to PDF, Excel, and Image. To export the report to a specific format, click the dropdown menu to select it. |
Search | Click the search icon to search for any text in the report. The search panel has two options to search text.
Figure: Search
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Full Screen | Click the full-screen icon to view the report in full-screen view. |
Preview Parameters
Click the filter icon to view the preview parameters. You can filter the report content with the available filters in the preview parameters.
Figure: Preview Parameters
The following table explains the filters available under the preview parameters panel.
| Filters | Description |
| Workgroup | Select the required workgroup from the dropdown to filter the report data. |
| Tenant | Select the tenant from the dropdown to filter the report data. |
| Classification | Select the required classification from the dropdown to filter the report data. |
| Category | Select the required category from the dropdown to filter the report data. |
| Registered Time | You can choose the work order registered time and date to filter the report data. The following options are available to select the date range for the report. |
| Analyst | Select the required analyst names from the dropdown. |
| Priority | Select the required priority from the dropdown. |
| Reset | Click reset to reset the preview parameters. All the parameters will be reset to default values. |
| Submit | After selecting the preview parameters, click submit for the filters to be applied. |
Status of Open Work Orders by Analyst
This report displays the status of the open work orders per analyst.
Figure: Status of open request by analyst
Since there is no data for resolved work orders, the chart is empty.
Status of Resolved Work Orders by Analyst
This report displays the status of the resolved work orders per analyst.
Figure: Status of resolved requests by analyst
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