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Release Notes Apex Aspen Q2 Patch 2

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Let’s dive into the key highlights, exciting improvements introduced, and a few fixed issues to keep an eye on. Every update brings something new, with a focus on enhancing the experience!

The following section provides fixed issues in Apex Aspen Q2 Patch 2 release.

Fixed Issue

Following are the fixed issues in this release.

Issue ID

Issue Description

Resolution

118339

While submitting the Change Request (CR), an error message was displayed indicating that the ‘Worfklow ID was not found’. The CM Workflow was not working as expected.

You can now submit the Change Request (CR) successfully without any errors. The CM Workflow is working as expected now.

118334

The multi-valued attributes were breaking on Problem Record Details page.

The multi-valued attributes are not breaking on Problem Record Details page.

118220

The approver details were not getting populated in the approver details section according to the configured workflow during Problem Record submission, despite the approver being configured for HR tenant.

Note: The Issue was present for all Tenants other than IT.

The approver details are getting populated in the approver details section according to the configured workflow during Problem Record submission, despite the approver being configured for HR tenant.

188030

After upgrade, the dynamic scripting page did not display existing script data in the Incident Module. Additionally, the system allowed saving a script without associating a tenant. This occurred  when navigating to an incident record and accessing the script via the header icon, though a pre-existing script was configured before upgrade.

System correctly fetches and display script details based on tenant. Restricts saving scripts without mandatory tenant association.

190253

An incorrect message prompting users to "Select an asset to perform action" was displayed while accepting an asset, even after an asset had already been selected.

System does not display any incorrect message while accepting an asset, when an asset had already been selected.

118220

Analysts and End Users were unable to approve Change Records without Workgroup access, despite having the required approver role.

Analysts and End Users are able to approve Change Records without Workgroup access, while having the required approver role.