Configure Evaluator

The Incident Evaluator (often simply called Evaluator in configuration screens) is a role and configuration setting within the Incident Management module that enables specific analysts to evaluate incidents and perform evaluation-related actions on them. It helps structure how incidents are reviewed and optionally assign work or tasks during the evaluation phase of incident handling.

To configure Evaluator, perform the following steps:

Navigate to Incident > Configuration > Others > Evaluator Configuration.
Select Tenant.
Search for the Evaluator and select the user.
For more information about the fields on the EVALUATOR page, see Field Description.

Figure: Evaluator
Click SUBMIT to add a new Evaluator.

Field Description

The following table describes the fields on the EVALUATOR page:

Field	Description
Details
Evaluator	Type in the name of the Analyst. You can also search for the Analyst in the search box.
EMP ID	Displays Employee ID of the Evaluator.
Name	Displays the name of the Evaluator.
E-mail ID	Displays e-mail ID of the Evaluator.
NT Login Name	Displays the Login Name of the Evaluator.
	Click the Delete icon, associated with the Evaluator to remove from the added list.

Note:
The Analyst can be added as an Evaluator only if he is associated with the selected Tenant.