Intune Configuration

The Intune Connector integrates Microsoft Intune with the Asset Management system to automatically synchronize managed device data using the Microsoft Graph API.

It eliminates manual asset entry by importing device information directly from Intune. It ensures that Discovery and Inventory records remain accurate, consistent, and aligned with the latest device data from Intune.

The Intune Connector supports two synchronization modes:

• Discovery Sync – Imports device data into Discovery tables and dashboards for visibility, reporting, and reconciliation.
  

• Inventory Sync – Creates or updates Fixed Assets in the Asset Management module using configurable field mapping, category mapping, and auto-allocation rules.

Benefits

• Automated Asset Synchronization

• Improved Data Accuracy

• Faster Incident Resolution

• Intelligent Auto Allocation

To configure Intune Connector, perform the following steps:

• Navigate to ITAM > Asset > Configuration > Intune > Intune Configuration.
  The Intune Connector Configuration page is displayed.
  
  Figure: Intune Connector Configuration
  

• Enter the required details in the following sections;
  

  Configuration

  In the Configuration section, you can enter the following description as described in the following table and click Invoke Intune API to verify the login details, get the available device fields from Intune, and save the settings for future sync.

  Field	Description
  Configuration
  Department	Select the configured Department from the list. Department in context for asset import
  Integration User	Search and select the user integration.
  MS Tenant ID	Enter the MS Tenant ID. It is an Azure AD tenant identifier (used for Graph authentication).
  Application (Client) ID	Enter Azure AD assigns a unique application (client) ID to the app.
  Client Secret	Enter the Client Secret number. Secure key generated in Azure App Registration.
  Sync Assets To	Select the following option: Inventory Discovery
  Auto Allocation	Select the checkbox if the devices are automatically assigned to users based on email or identity mapping.
  Is Active	Enables or disables the Intune Connector configuration. When enabled, the system allows synchronization based on the configured settings; when disabled, no data will be fetched or processed during job execution
  Description	Specifies the default description that will be applied to assets created or updated during Inventory synchronization.
  Asset Type	Defines the type of asset that will be created or updated during Inventory synchronization (for example, Fixed Asset).
  Account Type	Specifies the allocation type to be applied when assets are auto-assigned during Inventory synchronization.
  Auth Mode	Specifies the authentication method used to connect to Microsoft Intune through Microsoft Graph API.
  Authority Host	Specifies the Azure Active Directory authentication endpoint used to obtain the access token for Microsoft Intune integration.
  Scope	Specifies the Microsoft Graph API permission scope required to access device data from Microsoft Intune.

  Intune Fields Selection

  The Intune Field Selection section displays all device attributes retrieved from Microsoft Intune after successful API invocation.

  Users can select the required attributes for synchronization by moving fields between the available and selected lists. Only the selected fields are saved and used for field mapping, category mapping, and data import during sync execution.

  Intune and Inventory Category Mapping

  The Intune and Inventory Category Mapping section allows administrators to define how imported Intune devices are classified into Asset Management categories during Inventory synchronization.

  Users can configure condition-based rules using selected Intune attributes to map devices to specific asset categories. The system evaluates rules in sequence and assigns assets to the first matching category, ensuring structured and accurate asset classification.

  Default Settings

  The Default Settings section defines the standard values that will be applied to assets during Inventory synchronization.

  Users can configure default attributes such as user allocation field, account type, floor, and purpose to ensure consistent asset creation and auto-allocation when devices are imported from Intune.

  Auto Allocation Settings

  Inventory mode supports Auto Allocation, If the mapped user exists in the ITSM system, the asset is automatically allocated.

  Field	Description
  Intune Device Owner Field	Intune attribute used for identifying the user (e.g., Email)
  User Reference	Select the user reference from the list such as Email, NTID etc.
  Asset Usage Type	Primary or Secondary (Mandatory & Selectable)
  Floor	Location mapping (department-based)
  Purpose	Optional classification
  Sub Status	Select the Sub Status from the list.
  Allocate To	Select the user name from the list.

  
  

Discovery Sync

Discovery Sync imports device data from Microsoft Intune into the ITSM Discovery module using the Microsoft Graph API. The data is populated in Discovery tables and dashboards for visibility, reconciliation, and reporting.

You can;

• Configure authentication and invoke the API

• Select required Intune fields for import

• Map Intune attributes to Discovery fields

• Define unique identification fields

• Run or schedule synchronization jobs

• Review and validate imported discovery records

When organizations want device visibility and reporting without directly creating asset inventory records.

Inventory Sync

Inventory Sync imports Intune devices directly into the Asset Management module as Fixed Assets. It supports classification, allocation, and lifecycle tracking.

You can;

• Select Inventory mode during configuration

• Choose required device attributes

• Define category mapping rules

• Configure auto-allocation (user field, account type, floor, purpose)

• Set asset type and default values

• Run manual or scheduled sync jobs

• Validate assets in Inventory grid and audit history

When organizations require automated asset creation, user allocation, and lifecycle management aligned with processes such as Incident, Change, and Audit compliance.