Proxy

Skills and workflows are grouped together to automate tasks based on requirements. These Skills are executed on specific AD servers or exchange servers using a proxy service called the Execution Service.

This execution service is a separate Windows application that runs as a service on the target machine. To summarize, Proxy manage the execution of Skills on the target machine, which automates tasks and eliminates manual execution of Skills. Proxy configuration is the setup and configuration of a Proxy Server or gateway to manage communication between various distributed system components. A proxy server acts as an intermediary, transmitting requests and responses between two or more components.

To view Proxy option, perform the following steps:

1. Navigate to SA > Configuration > Proxy.
   

2. Click on the Host Name hyperlink in the proxy list page to view the Proxy IP Mapping.

   For more information on the actions, refer to Actions on Proxy List page.
   
   Figure: Proxy
   
   This page provides information about the machines and their status where the Service Automation Proxy is installed. The proxy list will be displayed based on the logged-in user’s domain access, also known as multi-tenant data. Displays the total number of proxy hosts and the corresponding number of up(active) proxies and down (inactive) proxies.

   Note

   Proxy page will support multi-tenant to serve multiple customers, each one of them being isolated in terms of data. Using the Multi-tenant feature, the Managed Service Providers (MSP) or Global Domain can make sure that the user’s data of one domain is not accessible to another.

   Following table describes the column description on the list page:

   Column	Description
   Host Name	The unique name of the proxy host or server. This typically represents the machine name where the proxy service is installed and running. Selecting the host name usually allows navigation to detailed proxy information.
   IP Address	The network IP address assigned to the proxy host. This is used for network communication and identification within the environment.
   Status	Indicates the current operational status of the proxy. Possible values include Up, Down, or NA, representing whether the proxy service is reachable and functioning.
   Last Communicated	The date and time when the proxy last successfully communicated with the central system or controller. This helps identify stale or inactive proxies.
   ELS Status	Displays the status of the associated ELS (Endpoint Logging Service) for the proxy. Typical values include Up, Down, or blank if ELS is not applicable or not configured.
   ELS Last Communicated	The most recent date and time the ELS component communicated successfully. This helps monitor ELS connectivity and health independently of the proxy status.
   Environment Type	Identifies the deployment environment of the proxy, such as Prod, Non-Prod, Test, or Dev, helping users distinguish between environments at a glance.

3. Proxy Mapping is displayed, add new proxy mapping or edit the required changes and click Submit.
   For more information on Actions, refer to Actions on Proxy Mapping page.
   
   Figure: Proxy Mapping
   
   The following table provides field description on the proxy mapping page.

   Field	Description
   Proxy Name	A drop-down field used to select the proxy server to which IP ranges will be mapped. Only available and active proxies are listed. The selected proxy will handle requests originating from the defined IP ranges.
   From	Specifies the starting IP address of the range to be mapped to the selected proxy. Requests originating from this IP address or higher (within the range) will be routed through the proxy.
   To	Specifies the ending IP address of the range. Together with the From field, this defines the complete inclusive IP address range mapped to the proxy.
   Action	Provides controls to manage IP range entries: • Add icon to add a new IP range mapping row. • Delete icon to remove an existing IP range mapping.
   Page Action
   Submit	Saves the proxy-to-IP range mappings and applies the configuration.
   Cancel	Discards any unsaved changes and returns to the previous page without updating the proxy mappings.

   Note

   Proxy IP Mapping specifies that a particular proxy manages that particular range of IP addresses. This is defined using the Proxy mapping screen.

Actions on the Proxy List page

Following are the list of actions perform through the right panel of Proxy List page:

Actions on Proxy Mapping

Following are the list of actions performed on the Proxy Mapping page.