Workflow List

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Workflow List displays a comprehensive list of all available workflows within a service automation system. This view allows users to have a holistic overview of all workflows and easily access and manage them within the system.

To view Workflow List, perform the following steps:

  1. Navigate to SA > Workflows > Workflow List.

  2. Workflow List page is displayed with all the records.

    Figure: Workflow List View

Status Count

The workflow list page features three key indicators at the top, providing a quick overview of the workflow statuses.

The Total button shows the total number of workflows. The Success button indicates the number of successfully executed workflows. The Failure button reflects the number of failed workflows.

The respective records are displayed on the list page after clicking each status button.

Actions

Action Name

Description

Filters

Allows administrators to narrow down workflows based on criteria such as status, trigger event, module, tenant, or creator, helping quickly locate relevant workflows.

Configure Columns

Enables customization of the workflow list view by showing or hiding columns, allowing administrators to focus on the most relevant workflow attributes.

Add New

Opens the workflow designer to create a new workflow and define its trigger, module, and execution logic.

Export to Excel

Exports the currently displayed workflows (based on applied filters) into an Excel file for reporting or offline review.

Export All to Excel

Exports all workflows in the system to an Excel file, regardless of filters, supporting audits and comprehensive reporting.

Export to JSON

Exports selected or visible workflows in JSON format, enabling backup, reuse, or migration between environments.

Export All to JSON

Exports all workflow definitions to JSON format for full environment migration, replication, or backup purposes.