The WorkOrder Dashboard consolidates key WorkOrder status reports, providing a comprehensive view of WorkOrder distribution and progress across multiple dimensions. This dashboard enables teams to monitor performance, identify bottlenecks, and streamline operations for greater efficiency.
Included Reports
WO_Status By Analyst
Displays the current status of WorkOrders assigned to individual analysts, supporting workload management and performance tracking.
WO_Status By Category
Groups WorkOrders by category and status, highlighting workload distribution and identifying trends within specific types of work.
WO_Status By Priority
Shows the distribution of WorkOrders by priority level and their current status, helping teams prioritize urgent tasks.
WO_Status By Workgroup
Provides a snapshot of WorkOrder status per responsible workgroup or team, enabling assessment of workload balance and team performance.
WO_Status By Classification
Tracks WorkOrder status by classification, offering deeper analysis of issue types and fulfillment trends.
WO_Status By Location
Presents the status of WorkOrders based on the location where the work is to be performed, useful for resource allocation and local issue tracking.
Incident Category to WO Classification Relationship
Maps Incident categories to their corresponding WorkOrder classifications to clarify the linkage and workflow between incident management and WorkOrder resolution.