Risk

Updated on 29 Jul 2025
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You can configure the level of risk for the Problem Records (PR) to take necessary measures based on the specified Risk for the PR.

Configure Risk

To configure Risk, perform the following steps:

Navigate to Problem > Configuration > Risk.
Figure: Risk
Select the required Department.
Figure: Department
Click Add New or icon.
Specify the required details on Risk Details page. For more information about the fields on the Field Configuration page, see Field Description.
Figure: Risk Details Page

Field Description

The following table describes the fields on the Risk Details page:

Field	Description
Details
Risk Name	Type in a name for the Risk.
Sort Order	Type in the order number in which order the Risk needs to be displayed in the Risks table.
High Risk	Select check box to configure the Risk is as High Risk.
Active	Indicates the status set for a Risk. If selected, the Risk value becomes an available option on the PROBLEM RECORD pages of the application. If not selected, the Risk value becomes an inactive value. The inactive Risk values are not displayed in the Risk drop-down field on the PROBLEM RECORD pages of the application.

Click Submit. A new Risk value is configured.

Actions

This section explains all the icons displayed on the right-side panel of the Risk page.

Show List

Click Show List or to display the LIST table showing all the Risk values configured for the selected Department.

Figure: RISK page: List of Risk values

To edit a Risk value, click the Risk Name. Make the appropriate changes and click Submit.
To display the inactive Risk values, click the Include Inactive check box.

Note
When the Risk values are displayed in a list, Add New is displayed on the right-side panel. Click Add New to configure a new Risk value.

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