License Usage

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The License Usage page displays the number of Licenses purchased.

What’s New?

Service Automation integrated within License Usage for monitoring. For more information,
refer Service Automation License Usage.

To view the License Usage, perform the following steps:

  1. Navigate to Admin > License > License Usage.
    The License Usage page is displayed.

  2. To view the Licenses available for any Module, select Features from the drop-down list.

  3. Select the Edition from the drop-down list.
    The following details are displayed:
    ·

  • Validity of the Licenses

  • List of features

  • Total number of Purchased Licenses

  • Total number of Consumed Licenses

  • Total number of Available Licenses


Figure: License Usage Page

Field Description

The following table describes the fields on the License Usage page:

Field

Description

All Editions

Feature

Displays the particular feature names of the application purchased by the organization.

Purchased

Displays the number of license are purchased for a feature of the application.

Consumed

Displays the number of license consumed of the particular feature.

Available

Displays the number of available license of the particular feature.

The Addons Type is available in the Service Management module which displays all the features available in the following licenses:

  • Express

  • Business

  • Enterprise

Note

  • The Orchestration displays the details in grid view. For example; the Execution Pack Orchestration displays the number of count of Purchased, Consumed, and Available.

  • During non-functional of the API, only purchase count is visible in the grid view. The Consumed and Available counts appear blank.

Service Automation License Usage

License usage for service automation is integrated within the Admin console of the application. Like any other module, License usage for Service Automation is monitored on the license usage page.

To view Service Automation License Usage, perform the following steps:

  1. Navigate to Admin > License > License Usage.

  2. In the Service Automation section, select Features from Type and Service Automation Engine from the Edition dropdowns respectively.
    Service Automation License Usage Report is displayed.
    Figure: License Usage

    For more information on columns, refer to the following Field Description:

    Column Header

    Description

    Feature

    The name of the feature or entitlement associated with the license (example: Default pack, Add‑on Packs).

    License Type

    Specifies the category or type of license that the feature belongs to (example: Workflow or Execution based license).

    Purchased

    Total number of licenses or units that have been bought by the organization for that specific feature.

    Consumed

    Number of licenses or units already used or allocated.

    Available

    Number of remaining licenses or units that are still unused. Calculated as Purchased – Consumed.

  3. Click on the information icon to view the Edition list.
    Service Automation License List is displayed.

    Figure: Service Automation License List