The License Usage page displays the number of Licenses purchased.
What’s New?
Service Automation integrated within License Usage for monitoring. For more information,
refer Service Automation License Usage.
To view the License Usage, perform the following steps:
Navigate to Admin > License > License Usage.
The License Usage page is displayed.To view the Licenses available for any Module, select Features from the drop-down list.
Select the Edition from the drop-down list.
The following details are displayed:·
Validity of the Licenses
List of features
Total number of Purchased Licenses
Total number of Consumed Licenses
Total number of Available Licenses

Figure: License Usage Page
Field Description
The following table describes the fields on the License Usage page:
Field | Description |
All Editions | |
Feature | Displays the particular feature names of the application purchased by the organization. |
Purchased | Displays the number of license are purchased for a feature of the application. |
Consumed | Displays the number of license consumed of the particular feature. |
Available | Displays the number of available license of the particular feature. |
The Addons Type is available in the Service Management module which displays all the features available in the following licenses:
Express
Business
Enterprise
Note
The Orchestration displays the details in grid view. For example; the Execution Pack Orchestration displays the number of count of Purchased, Consumed, and Available.
During non-functional of the API, only purchase count is visible in the grid view. The Consumed and Available counts appear blank.
Service Automation License Usage
License usage for service automation is integrated within the Admin console of the application. Like any other module, License usage for Service Automation is monitored on the license usage page.
To view Service Automation License Usage, perform the following steps:
Navigate to Admin > License > License Usage.
In the Service Automation section, select Features from Type and Service Automation Engine from the Edition dropdowns respectively.
Service Automation License Usage Report is displayed.
Figure: License Usage
For more information on columns, refer to the following Field Description:Column Header
Description
Feature
The name of the feature or entitlement associated with the license (example: Default pack, Add‑on Packs).
License Type
Specifies the category or type of license that the feature belongs to (example: Workflow or Execution based license).
Purchased
Total number of licenses or units that have been bought by the organization for that specific feature.
Consumed
Number of licenses or units already used or allocated.
Available
Number of remaining licenses or units that are still unused. Calculated as Purchased – Consumed.
Click on the information icon to view the Edition list.
Service Automation License List is displayed.
Figure: Service Automation License List