Manage Notification Parser
  • 21 Oct 2024
  • 9 Minutes to read
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Manage Notification Parser

  • PDF

Article summary

The Notification Parser list page allows you to manage configured Parsers efficiently and view quickly at a glance. This page consists of various functionalities that allow you to filter specific records which are displayed according to the content based on its fields.

A List page consists of various user-friendly interaction features within the List as follows:

Let us explore these various functionalities within the List page.

Modify List Fields

The Fields on the List page can be re-ordered and their visibility on the list page can be enabled or disabled according to the requirement.

To modify the list items, perform the following steps:

  1. Navigate to List page.

  2. Clickicon on the List page.

    Figure: Notification Parser List

  3. A list of Columns are displayed that gets displayed based on the selection.

    Figure: List Columns

    The following table provides more information on the column controls.

    Column Control

    Description

    Search control will allow to search the required Field within Show Columns pop-up.
    Example: To search all fields that start with Create, enter the same on Search filed.

    Re-order the columns on the List page by moving double vertical ellipsis icon within the Show Columns Pop-up window.

    Select the Column to able its visibility on the List page.

    Click Save for the modified column list to take effect on the List page.

    Figure: Re-ordered List

    Click Cancel to remove and exit Show Columns pop-up window.

    Click Clear All to erase the modified arrangement of the List items.

Number of Records for Parser

Each Parser on the list page displays the number of records impacted with the list column name as No. Records Impacted this column consists of value that is of a hyperlink.

Figure: Notification Parser List Page

  1. Click the value on No of Records Impacted column for the required Parser.

  2. Pop-up window that contains the details is displayed.

    Total Records Impacted: Display the number of records in the Create Record Action.

    Figure: <Parser_Name>: Records Impacted


    Create Record contains the details as described in the following table:

    Field

    Description

    ID

    This column displays the ID of the Record which is non clickable.

    Created Time

    Displays the time of record creation for every record.

    Record ID

    This is clickable hyperlink that opens the record in a new window.

    Simple Filters is applicable on the number of records pop-up screen. To apply filters, click on Filters icon and apply the required filter. To use Simple Filter, refer to Filters.

  3. Click Update Record tab to view the Records Impacted, Similarly Approve Record.

Filter

There are two types Filter option within a List page such as Simple and Advance, based on the requirement on data, either one can be selected to achieve the required Filtered result.

Simple Filter

Every column on the list page has a dedicated Filter option which is beneficial to obtain the required filtered data. This is achieved using Simple Filters, based on the data type of the column the filter options are displayed for every column. Simple Filter is represented using a funnel icon on the List page.

Figure: Simple Filters on List

The following table represents the fields within the Simple Filter.

Filter Condition Fields

Description

  1. Match Conditions

The top field within Simple Filters is about Matching condition. If the Data Type is of String, Numeric, Date Field, or Dropdown then the following options are displayed in the dropdown:

  • Match All: Selecting this will display all the Matched search criteria from the List page.

  • Match Any: Selecting this will display any of the Matched criteria from the List page.

  1. Conditional Operator

The second field will allow the user to build the condition in order to match the Filter criteria. The list depends on the data type of the column field. For more information, refer to Data Types and Operators for Filters.

  1. Text Area

Enter the required data value for which the Filter must imply.

Click Apply for filter to take effect on the List page.

Click Clear to erase the Filtered resulted.

Note

The user can apply multiple Simple Filters within a List page until the required filtered result is achieved.

Multi-Simple Filters on a List Page

In Zacme organization, within the IT Tenant, an analyst has a requirement to edit Notification Parser named Mail to Ticket for Manage Incident with the Execution Order 400.

To search for the required Parser on the list page, the user will apply Simple Filter on Two columns. One on the Name column to search for only Mail to Ticket Parser, and within that filtered search result another Filter is applied on the Execution Order to search for value 400.

To achieve this, perform the following steps:

  1. Click funnel icon and enter Mail to Ticket as value to filter required parsers on the List page.
     Figure: Simple Filter - First Level

  2. Click Apply.

  3. Click funnel icon in Execution Order list item and enter 400 in the text field to list out all the Parsers with Mail to Ticket having Execution Order as 400.

    Figure: Simple Filter - Second Level

  4. Click Apply to view the filtered Notification Parser(s).

    Figure: Multiple Simple Filters

Advance Filter

Along with the advanced features, the Advance Filters within the List page provides functionality from the Simple Filters as well. To learn more about the usage of Advance Filters on the List, refer to the following:

Simple Filter versus Advance Filter

The following table provides insights into using Advance Filters over a Simple Filter. The additional features that it provides to achieve efficient Filtered result.

Filter Feature

Simple

Advance

Ability to Select field

Yes

Yes

Ability to Select operator based on field

Yes

Yes

Ability to Select value based on field & operator

Yes

Yes

Ability to Add multiple filters

Yes

Yes

Ability to Delete filters

Yes

Yes

Ability to define AND Relationship between filters

No

Yes

Ability to define OR Relationship between filters

No

Yes

Ability to Group filters

No

Yes

Ability to define AND / OR Relationship between groups

No

Yes

Advanced Filter

In the Advance Filter apart from Simple Filter features, there is more flexibility and added efficiency in using Advance Filters. Lets dive into exploring the features of Advance Filter.

Simple Filter as part of Advance Filters

To apply Simple Filter as part of Advance Filter option, perform the following steps:

  1. Select Tenant tab and click filters icon on the List page.

    Figure: Notification Parser Filters

  2. Click + Add Filter to add a new Filter.

    Figure: Add Filter

  3. Select Field Column from the List page items.

    Figure: Filter List

  4. Enter the required value for the selected Field Column.

    Figure: Filter Set

    The following table describes the Filter fields:

    Filter Fields

    Description

    1. List Item

    This specify the Field column from the List page.

    1. Conditional Operator

    Select Operator, based on the data type of the selected Field Column, the conditional operators are displayed. For more information, refer to Data Type and Operators for Filters.

    1. Input Area

    Enter value based on the selected List item and Operator.

    Delete the added Simple Filter set using the delete icon.

    Click on +Add Filter on top of Filters, this will allow to create multiple Simple Filters within.

    Figure: Multiple Simple Filters

    Click Apply to take the effect of Simple Filter.
    Upon performing this Action, the number of Filter criteria applied is displayed.

    Figure: Applied Simple Filter

    Click Cancel to exit the Simple Filter. Upon performing this action a confirmation message is displayed to act on the cancellation. Click Yes to exit or No return to the Filter.

    Figure: Cancel Simple Filter Confirmation Message

    Click Clear All to erase the added Filter Set.

Advance Filter

The Advance Filter is available within the Filters, it provides detailed results that uses grouping and logical operators to produce required result.

To apply Advance Filter within Filter, perform the following steps:

  1. Select Tenant tab and click funnel icon on the List page.

    Figure: Filter on List

  2. Filter popup is displayed.

    Figure: Filter Pop-up

  3. Click Advance Filter (+Filter icon) on the top right within Filter.

    Figure: Advance Filter

  4. Click +Add Filter Set to insert a Advance Filter.

    Figure: Advance Filter

  5. Enter Field Operator and Value for the added Filter Set.

    Figure: Advance Filter Filter Set

    The following table provides details about the Filter Set:

    Field

    Description

    Field

    Select Field from the dropdown. These are the field items on the List page for which filter is applied.

    Figure: Field List on Advance Filter

    Operator

    Select Operator for Filed value, based on the selected data type the Operators are displayed. For more information, refer to Data Type and Operators for Filters.

    Value

    Enter value or select value for the Field which fulfills the operator condition.

    Click Add icon to insert additional Filter Set. Upon performing this action multiple Filter Sets can be selected and grouped using logical operators.

    Figure: Advance Filter

    The following table provides functionality of Group, Ungroup and Delete buttons:

    Action Buttons

    Description

    Click Group to group multiple Filter sets. This functionality supports grouping of nested Filters using operators.
    Logical operators which is used to Group Filters are AND and OR. They can be changed using the dropdown. Any combination between the filters can be flexibly applied.

    Figure: Operators

    Click Delete to remove the added Filter Set.

    Click Ungroup to remove the operators between Filter Sets.

    Click Delete icon to remove the added Filter Set.

    Click Apply, to see the Filter effect on the List page.

    Figure: Applied Advance Filter

    Click Cancel to exit the Advance Filter. Upon performing this action a confirmation message is displayed to act on the cancellation. Click Yes to exit or No return to the Filter.

    Click Clear All Filters to erase the filtered data.

Data Type and Operators for Filters

For both the Simple and Advance Filter the Data Types and Operators apply the same.

Data Type and Operators for Filters

Data Type

Operator

String

If the Column Field is of String Type then the following conditional operators are displayed:

  • Starts With

  • Ends With

  • Contains

  • Not Contains

  • Equals

  • Not Equals

Date Field

If the column on the List page is of type Date Field, then the following operators are displayed:

  • Date Is

  • Date Is Not

  • Date is Before

  • Date is After

Numeric

When the column on the List page is of type Numeric, then the following operators are displayed:

  • Equals

  • Not Equals

  • Less than

  • Less than or Equal To

  • Greater than

  • Greater than or Equal To

Checkbox

If the column on the List page is of type Checkbox, then the following actions can be performed.

  • Select

  • Clear

Views

The View functionality within the List page allows you to save Filters using a View Name. When a filter is created to generate the required filter result the same is saved using a View Name. This adds efficiency while working on Lists, the user can navigate to Views and select the View to re-view the Filter result on the List page.

Add View

To save Filters as View, perform the following steps:

  1. Select View and then select +Add New View.

    Figure: View

  2. Filter pop-up window is displayed.

    Figure: Filter pop-up window


    To Add Filters, refer to Filters.

  3. After adding Filter, click Save as New View.

    Figure: New View

  4. Enter View Name.

    Figure: Save as New View


    The following table provides details about the Save View Fields screen.

    Save View Fields

    Description

    View Name

    Enter View Name.
    Example: If a Filter is applied for Mail to Ticket, you can name the View as Mail to Ticket View.

    Set as Default

    Select Set as Default checkbox, to view the saved view on the List page every time.

    Click Save to add the view to the view list. Upon performing this action, New View is applied to the List page and added successfully to the View list.

    Figure: Saved View

    Click Cancel to return to List page.

Upon configuring Filter, it is displayed on the View List, the same is edited or deleted from the View.

Edit and Delete View

To change or modify the view name, perform the following:

Select View and hover on the view.
A list of Views are displayed.
Figure: View List

The following table provides action icon details.

Action Icon

Description

Click pencil icon to edit the View Name and Save to update the name on View List or cancel the edit action.

Figure: Edit View

Click delete icon to remove the view from the View List. Upon performing this action a confirmation message is displayed.

Search

The Search feature allows you to look for configured records. Click search icon on the List page, enter the name of the record you are searching for, and the application will show the results in the dedicated result section for the specified record.

Figure: Search Component on List

Export

The Export button allows you to export the list page data into a downloadable file in the excel file format. It provides you with the flexibility to utilize data beyond the application's immediate interface and enabling various tasks such as backup, analysis, sharing, and compliance.

To export the details, clickthe export icon on the List page and navigate to the following options to download the List data as an Excel file.

  • Export Current Page : Select Export Current Page to download the on screen displayed List data.

  • Export All : Select Export All to download the entire List data.

Figure: Export List


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