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    • 16 Sep 2024
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    Contents

    Overview

    • Updated on 16 Sep 2024
    • 1 Minute to read
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    • PDF
    Article summary

    Notification parser is configured to extract relevant information from an email to Approve, Update or Create a record.

    User Persona: Application Designer / Application Administrator

    Use Case

    Solution

    ACME Services Application Designer Christie wants to automate the workflow process after business hours from new users and system events.

    Christie configures a parser rule on a mailbox for all the incoming emails from new users and system events to create a new Incident ticket with low impact.

    Prerequisite

    Email Notification Parser requires a mailbox to process the incoming emails for parsing hence, a mailbox should be configured to select during the configuration. For mailbox configuration, refer to Mailbox.

    Let’s get started on new email notification parser configuration!

    Following are configuration steppers within the Notification Parser.


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