Release Notes Apex Aspen Q2 Patch 4

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Release Date | 28th July 2026

The following section provides fixed issues in Apex Aspen Q2 Patch 4 release.

Fixed Issues

Following are the fixed issues in this release.

Issue ID

Issue Description

Resolution

190404

In the Web Application, the Asset Usage Type field was not enabled; however, the API expected this field to be provided, which caused the asset allocation to fail. It displayed 404 Error Message.

When the Asset Usage Type was passed through the API, the allocation completed successfully.

API

With Asset Usage type:

{
"ServiceName": "AM_AssetAction",
"objCommonParameters": {
"_ProxyDetails": {
"APIKey": "DN0kp3OV47z0ts3v0sKYYuKrYG2jGPfhld4O+8SwgjI=",
"AuthType": "APIKEY",
"ProxyID": 0,
"ReturnType": "JSON",
"OrgID": 1
},
"oAM_Asset_MasterParam": {
"_Instance": "IT",
"_Asset_ID": 253
},
"oAM_Asset_AllocationParam": {
"_AllocateTo": "Single User",
"_EmailID":"Brian.Parker@symphonyai.co",
"_Floor_Num":"India\\Bangalore\\5th Floor",
"_AllotedDate": "2026-07-22 18:50:00",
"_AssetUsageType":

"Secondary",
"_AllocationType": "Permanent"
},
"ActionType": "ALLOCATE",
"Remarks": "Allocating laptop to user by API"
}
}

Without Asset usage type:

{
"ServiceName": "AM_AssetAction",
"objCommonParameters": {
"_ProxyDetails": {
"APIKey": "DN0kp3OV47z0ts3v0sKYYuKrYG2jGPfhld4O+8SwgjI=",
"AuthType": "APIKEY",
"ProxyID": 0,
"ReturnType": "JSON",
"OrgID": 1
},
"oAM_Asset_MasterParam": {
"_Instance": "IT",
"_Asset_ID": 253
},
"oAM_Asset_AllocationParam": {
"_AllocateTo": "Single User",
"_EmailID":"Brian.Parker@symphonyai.co",
"_Floor_Num":"India\\Bangalore\\5th Floor",
"_AllotedDate": "2026-07-22 18:50:00",
"_AllocationType": "Permanent"
},
"ActionType": "ALLOCATE",
"Remarks": "Allocating laptop to user by API"
}
}

While the Asset Allocation, system does not through any error.

If Asset Usage Type is not enabled and yet API passing the usage type, then this message is displayed:

“AssetUsageType is not enabled at tenant level, remove it from payload.”

If Asset Usage Type is enabled then asset gets allocated successfully.

“Successfully allocated the asset details.”

If Asset Usage Type is enabled and End User is passing wrong data through API, then the following message is displayed:

“Invalid Asset Usage Type.”

190676

Knowledge Base (KB) articles opened from Global Search displayed an error page instead of the article content. When users searched for a KB article using Global Search and selected the article from the search results, the system displayed the message "The page encountered an error" rather than opening the requested KB article.

Users can now open KB articles directly from search results without encountering errors, and the article content is displayed successfully.

191078

Linked Configuration Items (CIs) were not displayed immediately after creating a relationship. Users had to refresh or submit the page before the linked CI count and relationship became visible.

Linked CIs and their relationship count are displayed immediately after creating the relationship, without requiring a page refresh or submission.