Service Request Management APIs

Following APIs are available for the Service Request Management module:

• Create a New Service Request

• Create SR with Approvals

• Create an SR with Service Catalog

• Create an External Service Catalog

• Updating Service Request

• Retrieving Service Request List

• Retrieve Service Requests

• Retrieve SR Details and Change History

• Retrieve Caller Service Request

• Retrieve SR List with Interval

• Retrieve SR List

• Retrieve Service Catalog Details

• Retrieving Selected Service Catalog Details List

• Retrieve Service Request with Approvals

• Retrieve SR Approvals

• Retrieve SR Details with Custom Attributes

• Approve Service Catalog

• Configuration Based Set Approver - Selecting Self

• Retrieve My Service Request List

• Service Request Manual Escalation

• Retrieve SR Approver Catalog Details

• Retrieve Caller Pending Request for Approvals

• Retrieving Selected Service Catalog Details

• Re-authentication Credentials

• Generate OTP

• Validate OTP

• Application Login

• Update Asset Reconciliation Details 1